Order Cancellation

❌ Order Cancellation Policy

At WELLPRO, we understand that sometimes plans change. If you need to cancel your order, please read the following guidelines carefully:

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🕐 Cancellation Window

• Orders can be canceled within 2 hours of being placed, as long as they have not yet been processed or shipped.

• After this period, the order may already be in preparation or transit and cannot be canceled.

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📩 How to Request a Cancellation

To cancel your order, please contact us as soon as possible:

📧 Email: Support@wellpro.store
📞 Phone / WhatsApp: +39 (351) 034 23 94

Please include your order number and full name in the request.

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🚚 If the Order Has Already Shipped

If your order has already been shipped, cancellation is no longer possible. You may still return the product once it arrives—please refer to our Return & Refund Policy for details.

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💰 Refunds After Cancellation

If the cancellation is approved in time:

• A full refund will be issued to your original payment method

• Refunds are processed within 3–7 business days

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If you have any questions about your order or cancellation, don’t hesitate to reach out to our support team.